Privacy Policy

Last Updated: 18 June 2025

Keystone Security ("Company", "we", "our", or "us") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.

This policy describes the types of information we may collect from you or that you may provide when you visit our website www.keystonesecurity.net and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect

   A. Information You Provide:

   • Contact details such as name, email, phone number, and company name (via contact forms)
   • Messages or inquiries submitted through our website
   • Business preferences and service needs when requesting a trial or consultation

   B. Information We Automatically Collect:

   • IP address
   • Browser type and version
   • Device information
   • Location data (city/country)
   • Pages visited and actions taken on the website

   We use cookies and similar technologies to enhance user experience and analyze traffic patterns. See our Cookie Policy for details.

2. How We Use Your Information
   • Provide and improve our services
   • Respond to inquiries or support requests
   • Communicate service updates, promotions, or security-related alerts
   • Set up and manage trial services or ongoing client relationships
   • Ensure website security and prevent misuse or fraudulent activity
   • Comply with legal obligations
3. Data Sharing & Disclosure

   We do not sell or rent your personal information. We may share your data in the following scenarios:

   • With authorized team members and service providers to deliver requested services (e.g., CRM platforms, monitoring systems)
   • With legal authorities if required by law, court order, or to protect rights and safety
   • With third-party platform providers (e.g., Immix, DICE, Mastermind) to integrate and manage your services effectively, with your consent

   All our partners and service providers are bound by confidentiality obligations and data protection agreements.

4. International Data Transfers

   Your data may be transferred and processed in the United States, India, or other countries where our teams and service providers operate. We implement adequate safeguards to ensure data protection, including encryption, secure storage, and contractual clauses.

5. Data Retention

   We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time by contacting us.

6. Security Measures

   We implement physical, electronic, and administrative safeguards to protect your information, including:

   • 24/7 onsite security personnel
   • Biometric and restricted access controls
   • Encrypted communication and firewalls
   • Device-free operator environments
   • High-availability infrastructure and backup protocols
7. Your Rights

   Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights to:

   • Access or correct your personal data
   • Request data deletion
   • Object to or restrict processing
   • Withdraw consent at any time
   • Lodge a complaint with a supervisory authority

   To exercise your rights, email us at info@keystonesecurity.net.

8. Third-Party Websites

   Our website may contain links to third-party platforms. We are not responsible for their content or privacy practices. Please review their policies separately.

9. Children's Privacy

   Our services are intended for business use only. We do not knowingly collect personal data from individuals under 18 years of age.

10. Changes to This Policy

    We may update this policy periodically. Changes will be posted on this page with the updated revision date. Continued use of our site or services after changes signifies acceptance.

11. SMS Communications & Mobile Information

    If you provide your mobile phone number through our website forms and consent to receive text messages, Keystone Security may send you SMS communications related to your inquiry, services, account updates, security alerts, or promotional offers.

    These messages may include:

    • Conversational messages (support follow-ups, scheduling, inquiries)
    • Informational messages (service updates, system alerts, notifications)
    • Promotional messages (offers, announcements, new services)

    Your mobile number and SMS consent will only be used for the purposes you agreed to.

    No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes.

    SMS data is handled in accordance with this Privacy Policy. You may opt out of receiving text messages at any time by replying STOP to any message.

12. Contact Information

    Keystone United States

    4866 MacArthur Blvd Suite 4 N.W. Washington D.C. 20007

    📞 +1.202.700.4440

    📧 info@keystonesecurity.net

    Keystone India

    Plot 34, 1st floor

    Sector 18, Dlf Phase 4

    Gurugram , Haryana 122015

    📞 +91.124.488.8167

    📧 info@keystonesecurity.net